HOW TO ORDER Placing an Online Order with HCB is as easy as it gets. Throughout our website you will see the 'Add to basket' link and by clicking on this you are taken to HCB Secure Online Order Form page. On this page you are able to order your product/s, choice method of delivery and choose which method of safe and secure payment you would like to make. On clicking order you will be taken to the HCB secure online Customer Details page giving our HCB qualified staff the ability to contact you in order to discuss your order in greater detail and make sure the product you are ordering is to your exact specifications. This will also give us your mailing details and allow us to give you a rough estate on when your product will be with you. As mentioned above once we receive your Online Order, HCB will process the order and then contact you to confirm both your order and its dispatch and also answer any questions you may have. As will be instructed by a HCB member of staff, you the customer will recieve an email invoice of your order, and by simply clicking the relevant link in the email you will be taken to a PayPal’s secure payment page. Customers do not need a paypal account. Funds are credited instantly into the HCB account at which stage we will complete the order by sending you the relevant goods. Our secure web page is being hosted by www.freecom.net, & payments are made using Paypal (www.paypal.com) email payment system. For further details on either of these please contact ourselves at enquiries@handcraftedbats.com or the appropriate company websites. Finally for information as to how HCB handles your personal details please be encouraged to review our privacy policy in our T&C's. HAPPY SHOPPING